Terms and conditions
All businesses should have a good set of terms and conditions to set out what terms they are trading on with their customers.
These enable a business to limit its liability and make it clear on what terms the contracts with their customers are made.
It is important that these are given to the customers before the contract is entered into, otherwise they will not be effective.
We can draft these for you and advise you on how to use them to make sure that they are effective.
You may also come across customers who try and negotiate these with you. We can advise you as to what changes could be agreed and what changes should not be agreed to!
I was recently referred to Emma as I had an issue with a supplier that needed to be dealt with. Emma quickly grasped the situation and the implications involved. She provided initial guidance and help at no cost and I quickly felt that she behaved as if she was already part of our team. When we instructed Emma to act for us she dealt with the work involved efficiently and on budget. She was available for further advice throughout the process. I will continue to use Emma to get our business procedures in order and would recommend Emma and EL Law to other business owners.Director, Utility Broker